Delivery Hero integrates APMs globally with IXOPAY

October 21, 2019 | News

Austrian Payment Management Platform IXOPAY expands customer portfolio:

Delivery Hero chooses IXOPAY to streamline the cash collection process from its riders

Delivery Hero SE, one of the leading global online food ordering and delivery marketplaces, picks IXOPAY to implement a solution for the rider cash collection. The fast implementation times for new integrations as well as IXOPAY’s comprehensive monitoring, reporting, and post-processing features convinced Delivery Hero to select the Austrian payment specialists as platform suppliers.

Ever since its founding in 2011, Delivery Hero has been growing worldwide and is already handling food & drink deliveries in over 40 countries with more than 310.000 restaurant partners. Staying true to their motto of “Always delivering an amazing experience”, Delivery Hero makes sure to consider local preferences and requirements when expanding to new markets, including offering popular local payment methods to both customers and partners. Together with IXOPAY, Delivery Hero has recently integrated a multitude of alternative payment methods (APMs) for Eastern Europe, South-east Asia, and Latin America, enabling their couriers to collect cash and transfer it easily to a digital wallet solution, thereby dramatically simplifying their billing, accounting, and cash management processes. Delivery Hero based their decision on the wide-ranging feature set of the IXOPAY platform, as well as the short lead times for the integration of new payment methods.

Orkhan Abdullayev, Senior Director at Delivery Hero is enthusiastic about the collaboration: “As a global company, connectivity to a large number of international Payment Service Providers is paramount. The fast integration of local payment methods is crucial when entering new markets, and this is something IXOPAY has been handling in record time”.

Real-time insights at the touch of a button

The modern and flexible architecture of the IXOPAY Payments Orchestration Platform offers the Berlin-based company a wide range of value-added functionality, says Abdullayev: “Here at Delivery Hero, our teams are spread out globally and need both fast and consolidated access to information in order to always be on the same page. That is why it is of the highest importance for us to work transparently and efficiently in the area of payment management. IXOPAY’s broad feature set enables all team members to access analytical functionality and reports at the click of a button while allowing the details of any individual transaction to be monitored in real-time. The comprehensive feature set coupled with the personalized support we are enjoying convinces us that we have found the optimal solution for our business needs.”

IXOPAY on a growth trajectory

Delivery Hero is not alone in relying on the IXOPAY Software-as-a-Service (SaaS) Solution. Other Enterprise Merchants such as the Österreichische Post (Austrian Post), who selected IXOPAY after an RFP process last year, as well as regulated Payment Service Providers and Acquirers are building on the strengths of the highly scalable Payment Orchestration Platform.

“We are particularly honored to welcome a global company such as Delivery Hero as an IXOPAY Customer, and proud of being able to meet the market’s needs for flexibility, transparency, independence and security in payments processing”, says Rene Siegl, Founder and Executive Chairman of the IXOLIT Group.


About Delivery Hero

Delivery Hero is one of the leading global online food ordering and delivery marketplaces. The Company maintains number one competitive market positions, in terms of restaurants, active users, orders and number of online and mobile platforms, across 33 out of 41 countries in Europe, the Middle East & North Africa (MENA), Latin America and Asia-Pacific. Delivery Hero also operates its own delivery service primarily in over 300 cities around the world. The Company is headquartered in Berlin, Germany and has over 22,000 employees.

For more information, please visit www.deliveryhero.com


About IXOPAY

IXOPAY is a Payments Orchestration Platform enabling independent, flexible and global payment processing. As a highly scalable and PCI-DSS certified “Fintech Enabler”,  IXOPAY fulfills the needs of large merchants as well as those of “White Label” clients: Payment Service Providers (PSPs), Acquirers and Independent Sales Organizations (ISOs). The modern, easily extendable architecture offers smart transaction routing & cascading, state-of-the-art risk & fraud management, fully automated reconciliation and settlements processing, comprehensive reporting as well as plugin-based integration of Acquirers, Payment Service Providers and Alternative Payment Methods (APMs).

IXOPAY is part of the IXOLIT Group, founded in Vienna, Austria in 2001. With local entities in Austria and the USA, IXOLIT supports national and international customers across various industry verticals. The owner-led and -financed company has grown from 2 to more than 65 employees and is focussed on building innovative solutions for eCommerce.

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