Creata

Payment integration and data validation for loyalty promotion of a worldwide successful quick service restaurant chain.

PlayStation 4 Campaign for Loyal Customers

Creata is for more than 40 years a global brand ideas and activation agency, located in Chicago, USA. The company was in search of an experienced IT expert in the area of e-commerce for one of its customers – a worldwide successful quick service restaurant chain. IXOLIT has implemented the registration process, the subscriber data validation as well as the integration of payment solutions via the IXOPAY Gateway.

The Challenge

Creata was instructed to integrate a Payment & Fulfillment System into the customers’ existing loyalty platform (point collection system), in order to complete the entire ordering, payment and delivery process quickly and safely.

In the course of this promotion participants collected loyalty points when purchasing in a restaurant. Thus, they had a unique opportunity to order a PlayStation 4 at a reduced price. In the background, the Creata Payment & Fulfillment system provided a perfect data check, payment processing, invoice generation and communication with a buyer and a shipping partner. The successful promotion was advertised throughout Austria.

The Solution

The Payment & Fulfillment System was integrated into the existing loyalty platform by a perfectly tailored API. Our development team created a user-friendly registration that enabled a quick checkout process. The order could be completed on all devices in just a few steps and was available in a design that was visually adapted to the image of the promotion.

IXOLIT processed the data validation and connected perfectly the loyalty platform and Creata’s Payment & Fulfilment System. After checking the user data, a correct order process could be illustrated. IXOLIT also provided the issuing of invoices and made delivery notes including an accurate information exchange with the shipping partner (Maillog GesmbH). This enabled an efficient and fast delivery of the PlayStations.

The Success

The payment process was handled through our payment solution, the IXOPAY Gateway. Thus, Creata was able to offer a prompt and secure payment process including a wide range of payment methods to their promotion participants. The “all-in-one solution” for development and payment was particularly seen as positive by Creata: Getting all the technical services from one source was a huge advantage during the project implementation. This way, we were professionally supported when entering the e-commerce sector. With IXOPAY, we had an experienced partner for payment systems, who took care of all contracts with various payment service providers. With IXOLIT we had a development expert at our side.

Upon completion of the technical implementation, all processes were tested and successfully released according to the high IT security standards of the fast-food-company. After several weeks, the promotion was successfully completed in April 2017. Renate Kern, Senior Production Manager, CREATA Germany GmbH, was highly satisfied with the result: It is extremely important for the reputation of our renowned customers to work with professional service providers. This is why we are particularly impressed by the expertise, speed and reliability of IXOLIT. We were intensively supported during the project and had an experienced contact person for all issues with the focus on the overall picture.

IXOLIT Implementations within the Scope of this Project

  • Integration of various payment methods by the IXOPAY Gateway
  • Development of a user-friendly registration process
  • Data retrieval and validation
  • Invoices generation and delivery notes
  • Central function between the Payment & Fulfillment System and the shipping partner

Creata

Creata is a global brand ideas and activation agency located in Chicago, USA and 15 foreign branches worldwide. For more than 40 years, the agency has been responsible for successful brand ideas and is specialized in the development, design, production and implementation of highly effective sales promotions for large world-famous brands. Market leaders like McDonald's, Coca-Cola, Kellogg's, Nestle and Activision trust Creata’s expertise.

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